Nadella’s confirmation comes months after a report from Fortune revealed that Microsoft is working on a super app that blends ...

A 29-year-old woman confided her suicide plans to an AI chatbot -- not to her therapist, not to her parents, not to her best friend. What can AI learn from her death?

In the 60 years that ELIZA has been influencing computation and culture, conventional accounts portray it as the earliest example of what we now call chatbots, one that could converse as an automated ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

Patients are increasingly turning to AI for health information. AI check-ins could help patients stay on track after visits. Human oversight remains key to trust in healthcare AI. Since 2024, ...

EY receives 400,000 job applications every year. Selecting the best employees—fairly, and at scale—turned out to require both an AI avatar and a team of artists.

We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. In addition to ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

European Commissioner in charge of internal market Thierry Breton holds a press conference on artificial intelligence (AI) following the weekly meeting of the EU Commission in Brussels on April 21, ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

I didn't realize how much time I spent on cleanups until regex let me stop.