As cloud adoption accelerates, agencies must pair flexibility with stronger governance, visibility and collaboration to ...

The real journey of a government ready for artificial intelligence begins with a single, powerful step that officials can ...

As local governments move from experimentation to broader deployment of artificial intelligence, new guidance from the Municipal Research and Services Center suggests that governance may be just as ...

State CIOs face a surge in ransomware and artificial intelligence–driven threats that outpace resources. As a result, cyber resilience strategies should include identity protection, operational ...

For years, artificial intelligence in government has largely lived in pilots, proofs of concept and innovation labs. But in 2026, that era is ending. State and local agencies are beginning to treat AI ...

Municipal officials say that real digital transformation starts not with flashy tools but with data discipline, culture change and a clear view of how residents will actually connect to new services.

As the pace of digital transformation quickens, state and local government agencies are under increasing pressure to modernize operations, heighten efficiency and enhance constituent services.

Forrester researchers warn that “There’s no such thing as ‘too small’ or ‘too off the radar’ for opportunistic cybercriminals.” Indeed, small towns are vulnerable to cyberattacks, as they house ...

Kimberly LaGrue is CIO of New Orleans and president of the Cities Today Institute North America Cities Leadership Forum on Digitalization. She began her IT career with New Orleans in ...

State and local government agencies carry the heavy burden of collecting and managing large amounts of sensitive data to bring essential services to citizens. Naturally, they want to be on the cutting ...

Many state and local governments were already supporting teleworking programs to some degree before the pandemic, especially in large states where both state and local government agencies (and those ...