Empathy is a strategic capability that has a direct impact on decision-making quality, trust, retention and organizational resilience.

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. I have spent years interviewing experts who have built their ...

Empathy is often described as the glue that binds humanity, allowing us to connect, support, and understand one another on a deeper level. It's the capacity to put ourselves in another's shoes, to ...

Lack of empathy can strain relationships and create significant misunderstandings. Empathy is a key component of emotional intelligence, allowing us to connect with others on a deeper level.