Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer Review Rule, which governs how product reviews and testimonials can be used ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

When brands buy five-star praise or nudge customers only to gush, they're not just boosting ratings-they're rigging the market. Consumers get misled, honest competitors get smothered and digital "word ...

Online reviews have become the digital backbone of consumer decision-making. Whether shopping for a home, selecting a he ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

News Consumer Protection FTC Warns 10 Companies About Their Consumer Reviews, Signaling Kickoff of Heightened Enforcement "Early attention to compliance will help reduce enforcement risks and foster ...

One dryer brand dominates Consumer Reports' rankings, proving it's dominant in the segment and that competitors sit far below it in reliability.

Smart speakers are a newer technology, but they've been around long enough that brand strength is starting to show. These are the best brands, according to CR.

When it comes to personal brands, President Donald Trump has one that’s strong and well-defined. For the last four decades—as Trump has been a key figure in business, media and politics—his brash, ...